The proper dispensation of justice is heart of every human existence. All peoples of world need protection their rights and general well-being. Towards the attainment of this goal, governments create institutions such as courts to guarantee and protect the rights of people.
However, the characteristics of court systems suggest the complementary system, and for many countries Ombudsman system offers good answer. Since the creation of modern ombudsman in Sweden in 1809, has gained wider appeal across all continents. For almost two centuries the institution brought great benefit to so many people of world; unfortunately, The Gambia was absent from the long list of countries with ombudsman institutions until the emergence of second republic under the leadership of His Excellency Sheikh Professor Alhaji Dr. Yahya A. J. J. Jammeh.
These constitution of second republic which was drafted during the transition, sought to accentuate democratic principles and the fundamentals of good governance. The cardinal principles of accountability, transparency and probity were therefore, embedded. It constitution, which came into force in 1997 that laid foundation for creation the Office of Ombudsman.
Establishment
The Office of Ombudsman is independent public institution created by Ombudsman Act 1997, in fulfilment of provisions the 1997 Constitution Republic of The Gambia: Section 163 Chapter 10. It became operational in 1999
The Office is head by ombudsman with two deputy ombudsmen three appointed by president in consultation with at Public Service Commission, confirmed by National Assembly to serves term of five years eligible for reappointment
There are three main units: the Investigation Unit, Human Rights Unit and Information and Documentation Unit.