As the Office continues to provide administrative justice, there is a dire need to ensure that every member of the public knows about the Ombudsman services. As such,the Office has been carrying out a series of sensitisation activities, and with the creation of this website, it represents a milestone in making Ombudsman information readily accessible to a broader spectrum of society. I am confident that students and researchers will equally find the website usefulI. I also hope that this website will greatly contribute towards the sharing of information and best practice with sister ombudsman institutions around the world.
As we share with you the many cases that we have investigated with ensued recommendations, I am optimistic that those of you in similar situations will, henceforth, feel emboldened to seek redress for your grievances by lodging your complaints with the Office of the Ombudsman. The services we offer are free of charge, and the cases are handled speedily and with confidentiality. Since the inception of the Office, we have been achieving a very high rate of compliance with our recommendations.
We will be grateful for all your suggestions and comments as to how we can improve on our website in terms of content and other aspects, and most importantly your suggestions on how we can improve on our service delivery.
It is gratifying to note that for the first time in the history of the Office, people can now file complaints online.
On a final note, Please allow me to take this opportunity to assure you that the office of the Ombudsman will continue to promote good governance through the fight against corruption, removal of mismanagement and abuse of power in public Offices as spelt out in our mission and vision. I wish to welcome you to the official Website of the Office of the Ombudsman and hope that you will find it very informative. Thank you for visiting our website